Terms and conditions

TERMS AND CONDITIONS OF USE

1. DEFINITIONS
   For the purposes of these Terms and Conditions, "Company" refers to Grand Villa Casino Burnaby, a land-based casino operated under the framework of BCLC (British Columbia Lottery Corporation). The terms "Customer," "Player," or "User" refer to any individual accessing Company's premises for gaming, dining, entertainment, or other services.

2. ELIGIBILITY
   All persons entering the Company's premises must be at least 19 years old and meet all applicable legal requirements of British Columbia for participation in gambling activities. The Customer is solely responsible for ensuring they comply with these regulations and provincial laws.

3. TERMS OF PARTICIPATION
   By accessing any service, facility, or gaming area within the Company's premises, Customers acknowledge that they have read, understand, and agree to abide by these Terms and Conditions. All gaming activities are subject to British Columbia Lottery Corporation rules, terms of use for electronic games, betting odds, pay tables, house rules, and other conditions governing game play.

4. RIGHTS TO REFUSE
   The Company reserves the right to refuse entry or participation in any activity at its discretion based on provincial law, individual circumstances, or breach of these Terms and Conditions.

5. WARRANTIES AND INDEMNIFICATION
   Customers acknowledge that they are aware of the nature and risks associated with gaming and other activities offered by the Company. By participating, Customers agree to indemnify and hold harmless the Company from all claims related to participation in any activity on its premises or through online services provided under BCLC's framework.

6. IPR AND TRADEMARK
   The Company retains sole ownership of intellectual property rights (IPRs) including but not limited to trademarks, copyrights, patents, designs, and domain names associated with its operations. Customers agree not to use any IPRs in a way that infringes or dilutes such rights without written consent.

7. DATA PROTECTION
   The Company respects Customer privacy and adheres strictly to the standards set forth by British Columbia's Personal Information Protection Act (PIPA) for collecting, storing, using, disclosing, securing, and deleting personal information collected from Customers. This includes but is not limited to registration details, transaction records, security-related data, preferences, or communications.

8. COMMUNICATIONS
   Customers agree that any form of communication, whether through online platforms, in-person discussions with Company personnel, emails, phone calls, text messages, or other methods, constitutes acknowledgment of these Terms and Conditions as amended from time to time.

9. GOVERNING LAW AND JURISDICTION
   These Terms and Conditions shall be governed by the laws applicable in British Columbia without regard for conflict of law provisions that might apply. Any disputes arising under, out of, or related to this agreement will be resolved exclusively through arbitration conducted in accordance with BCLC's rules.

10. LIMITATION OF LIABILITY AND EXCLUSION OF WARRANTIES
    The Company makes no representations or warranties regarding the accuracy, completeness, timeliness, suitability, reliability, security, and merchantability of any services, facilities, materials provided on its premises or online platforms under BCLC’s framework. The Customer agrees to accept all risks associated with participation in such activities.

11. AMENDMENTS AND CHANGES
    The Company reserves the right at any time without notice to make amendments or updates as it deems necessary based on regulatory compliance, operational needs, new technologies, best practices, and policy considerations. Customers agree to periodically check for changes and comply with revised Terms and Conditions upon each visit.

12. ENTIRE AGREEMENT AND CHOICE OF LAW
    These Terms and Conditions constitute the entire agreement between the Company and Customer regarding participation in any activity on its premises or through services provided under BCLC's framework. They will be governed, interpreted, and construed according to the laws of British Columbia without regard for conflict of law provisions that might apply.

13. DISPUTE RESOLUTION

    Any dispute arising from these Terms and Conditions shall be resolved exclusively by binding arbitration conducted in accordance with British Columbia’s Arbitration Act and any applicable regulations set forth under BCLC's framework.

ACKNOWLEDGMENT

By accessing or participating in services offered on the Company's premises, Customers acknowledge that they have carefully read these Terms and Conditions and agree to abide by them. Failure to comply may result in restriction of access, refusal of participation in future activities, legal consequences as necessary, and other measures deemed fit by the Company.

CHANGES TO THESE TERMS AND CONDITIONS

The terms herein are subject to change without notice to ensure compliance with regulatory updates and policy adjustments necessary for maintaining responsible gaming practices, technological advancements, customer protection, and operational integrity under BCLC's framework. It is Customers' responsibility to check these Terms regularly.